We then verify the forwarded information. For that purpose, we will ask you to send us the following documents:
Your account will be validated upon reception of these documents.
Once our legal department has validated your account, a member of our team will contact you in order to draw up an investment roadmap, to give you a detailed preview of your purchase. This roadmap (which is non-binding) will be used as support for the purchase order.
You will have access, in your account, to our international banking information. Use this information to wire funds to our company in order to credit your investor account. Note that we accept wire transfer only.
You will be notified via our secure messaging service and a notification will be sent as well to your email address as soon as the funds are received.
For domestic wire transfers, funds should be received within 24 business hours. For international wire transfers, it may take 3-5 business days.
As soon as the funds are received, we will fulfill your order based on your investment roadmap. We then coordinate the delivery of your gold/silver bars to the secure vaults in New York, Toronto, Zurich or Singapore.
For clients subscribing to our secured storage service, look below for more information on the process for opening a storage account in your name.
Since our precious metal investment solution offers direct ownership without any intermediation, a storage account will be opened in your own name.
You will sign a direct contract with the independent company (our partner) to provide secure storage.
A contract will be sent to you to sign after your first order and before the delivery of your bars to the secure vault.
Once your gold/silver bars have been delivered to the vault, you will receive a copy of your storage certificate (ownership title in your name) showing the serial numbers of the gold bars that you own.
Please note that this certificate is not issued by Goldbroker, but by an independent company.
If you decide to store your precious metals in Switzerland for example, it’s important for you to receive an ownership certificate from a storage company registered in Switzerland. In that way, your ownership certificate will be officially recognized by Swiss law.
Later on, at your convenience, you may go directly to New York, Toronto, Zurich or Singapore to verify your precious metals personally.
Since you have signed a direct contract with the secure storage company, your identity is known by the storage company. Accordingly, you can personally access the vaults without the presence of a member of Goldbroker's team.
This fact guarantees that you are the sole owner of your precious metals and that you do not own, or store your physical gold through an intermediary.